Abu Dhabi-based Etihad Airways shared news about its business results for the first three months of 2025. Etihad Airways has hit its highest-ever profit in the first quarter and has gained an additional star for its increasing customer satisfaction. This indeed shows that Eithad is growing exponentially and working efficiently.
In the first quarter of 2025, Etihad Airways reported a profit after tax of Dh685 million (about $187 million). This is 30% higher than the same period last year. The strong profit increase was mainly because more people chose to fly with Etihad, and the airline improved how it runs its daily operations.
Revenue and Passenger Numbers Rise
Talking about the total revenue increase has been up by 15% compared to the first quarter of the previous year,i.e., 2024. These numbers are the contribution of both their passenger flights and cargo shipping.
During the first three months of 2025, Etihad carried around 5 million passengers, which is 16% more than the same period in the previous year. This shows a big rise in demand for flights with the airline.
Looking at the past 12 months, nearly 20 million people have flown with Etihad. This makes Etihad the fastest-growing airline in the Middle East region. This growth is a result of the airline’s efforts to expand its flight routes, improve customer service, and increase its fleet size.
Customer Satisfaction Hits New High
One of the most important parts of the Etihad Airways Q1 2025 performance is the improvement in customer satisfaction. Passenger happiness went up by 20% compared to the first quarter of last year. Customers gave higher ratings to many areas of their travel experience.
These areas include how easy it is to check in for flights, the boarding process, and the service they receive on the plane. Passengers also enjoyed better food and drinks while flying, more reliable Wi-Fi access, and an improved website and mobile app for booking and managing flights.
During the first quarter of 2025, Etihad also launched new airport lounges, giving travelers a more comfortable place to wait for their flights. The airline introduced updated inflight menus with more food choices and improved the overall quality of service onboard.
Etihad Airways Q1 2025 Performance: Operational Efficiency and Fleet Expansion
The 30% profit growth in the Etihad Airways Q1 2025 performance also comes from better operational efficiency. The airline has been working on reducing costs and using its resources more effectively. This means flights run on time more often, aircraft are used more efficiently, and fuel consumption is managed better.
Etihad is also expanding its fleet with new aircraft, helping it offer more flights and serve new destinations. This growth plan supports the airline’s goal to meet the increasing demand for air travel in the region and worldwide.
What Etihad Airways Q1 2025 Performance Means for the Future
The record-breaking results in Etihad Airways Q1 2025 performance show that the airline is moving in the right direction. With more passengers choosing Etihad and customers happier with their experience, the airline is well-positioned for continued success.
The improvements in revenue, profit, customer service, and operational efficiency create a strong foundation for Etihad’s future plans. These include expanding its route network, growing its fleet, and continuing to enhance the passenger experience with new technologies and services.
For travelers and investors, the positive results send a clear message: Etihad Airways is growing faster than ever and is ready to meet the future needs of air travel. For more updates, check 10X Times News
